A Form lets someone give you an answer without leaving your Reroute page. Use it for enquiries, signups, feedback, phone details, short questionnaires, or recorded voice answers.
Choose the right starting point
Open Add block and choose the Form option that best matches the result you need.
| Starting point | Useful when |
|---|---|
| Email signup | A visitor intentionally wants future updates |
| Contact form | Someone needs to enquire or get in touch |
| Feedback form | You want a suggestion, question, or reaction |
| Phone number form | You need a phone number as part of a response |
| Voice messages | A recorded answer is more useful than typed text |
| Custom form | You want to choose the fields yourself |
A phone number alone does not create an audience Contact. Add an email field whenever the response should also create or update a Contact.
Screenshot to add: Form starting points in the Block picker
Capture the Add block picker with Email signup, Contact form, Feedback form, Phone number form, Voice messages, and Custom form available. Use search or the relevant goal group if that makes the choices easier to see.
Open: /app/page?picker=block
Framing: Show the Form-related choices and their short explanations within the actual Block picker
Give the Form a clear job
Name the Form after the visitor’s intended result. Ask about a wedding booking is clearer than Contact us when the page is about wedding photography.
Add a short description when someone needs to know what information to provide or when they can expect a reply. Avoid promising a response time you cannot reliably meet.
Add only useful fields
Open the Form editor to add and arrange the information you need.
Available field types include:
- name, email, and phone;
- short answer or paragraph;
- single choice, checkboxes, or dropdown;
- date; and
- audio recording.
Use a choice field when the visitor can pick from a known set of answers. Use a short or long written answer when their context is more important than consistency.
Mark a field as required only when you genuinely cannot complete the visitor’s request without it. A smaller Form is usually easier to finish.
Screenshot to add: Form field editor and field-type picker
Capture a fictional enquiry Form with a name, email, and short-answer field already configured, then show the Add field picker with identity, written-answer, choice, date, and audio-recording options. A side-by-side or stepped capture is fine.
Open: /app/page
Framing: Include the selected Form, its ordered field list, and the field-type selection view
Use email when you need a Contact
Every successful submission becomes a Response. An email address is what lets Reroute create or update a Contact for the current page.
A name, phone number, anonymous answer, or audio recording can still be part of a valid Response without creating a Contact. If the same email appears again on the same page, its new Response joins the existing Contact history.
Email collection and marketing consent are different. Use an intentional Email signup or Subscribe flow when someone is agreeing to future updates.
Record a voice response
Choose Voice messages or add an audio recording field when the visitor’s spoken answer is important.
Recordings can be up to 10 minutes on both Free and Creator. Test the Form on a phone and allow browser microphone access when prompted.
A recorded answer is stored with its Response. When response email notifications are enabled, the notification can include the recorded audio.
Configure the submit and confirmation steps
The Form editor also lets you adjust the visitor experience after the fields:
- Submit button controls the action label.
- Terms controls the disclaimer shown near submission.
- After submit controls the confirmation message and any redirect.
Use an action such as Send enquiry or Join the list when it better describes the visitor’s intent than a generic Submit.
Creator can link custom terms in the Form disclaimer. On Free, the normal Reroute disclaimer remains in place.
If you add a redirect, open the destination yourself and check that it works without an unexpected login.
Screenshot to add: Submit, Terms, and After submit settings
Capture the Form editor showing its field list followed by the fixed Submit button, Terms, and After submit rows. Show a second state with a practical confirmation message or redirect and the Creator-only custom-terms control if visible.
Open: /app/page
Framing: Include the complete visitor-order editor and the currently selected confirmation or terms settings
Submit a real test
- Open the public page outside the editor.
- Complete the Form with fictional information and an email address you control.
- Confirm the success message or redirect.
- Open Responses and locate the submission.
- Check Contacts when the submission included an email.
For filtering, reading, and exporting the resulting information, continue with Manage responses and contacts.